May 6, 2021
Christina Fontana has been at the forefront of that New Retail revolution. Dubbed by some as Alibaba’s Fashion Empress, Christina is Head of Fashion and Luxury for Tmall, Europe and U.S., Alibaba Group.
February 9, 2021
In 2019 Netflix CEO Reid Hastings sent an internal memo to shareholders addressing the competitive landscape and set out how Netflix would continue driving subscription and viewership.
October 22, 2020
Bad retailers will never run out of customers. History suggests that there is always a segment of the consumer population willing to trade down if they believe they can save a dollar or two. Some retailers, like long-beleaguered J.C. Penney, have spent decades proving this thesis.
September 30, 2020
Watch Doug Stephens, Founder and CEO of Retail Prophet and special guest Michael Zakkour, author of ‘New Retail Born in China Going Global’, as they do a deep-dive into China’s “New Retail” business model. What is it? Why was it vital in enabling Chinese retailers survival of COVID-19? And what can western retailers learn from its success?
April 29, 2020
Learn about: Covid-19’s impact on the global industry, How savvy brands have mitigated the damage done, Lessons learned from inside the crisis on leadership, innovation and communication, Emerging and shifting consumer behaviors and the degree to which they will endure, How the pandemic will irreversibly shape the future of retail and customer experience.
October 14, 2018
By Doug Stephens It’s wildly innovative, persistently disruptive and laser-focused on its customers. Its iconic founder is among the richest men in the history of planet […]
February 2, 2018
The following is an excerpt from Reengineering Retail: The Future of Selling in a Post-Digital World By Doug Stephens “Software eats retail.” This was technology investor […]
January 17, 2018
By Doug Stephens On October 25 of this year — on an otherwise quiet day in retail news — Nike chief executive Mark Parker fired a […]
January 17, 2018
By Doug Stephens In 2011, in what has now become retail folklore, Ron Johnson, one of the brains behind the Apple Store, was hired to resuscitate […]