March 1, 2011
March 1, 2011

The Hyper-Connected Consumer

By Doug Stephens I had a chance recently to speak with Lori Schafer and Bernie Brennan, authors of the book Branded! How Retailers Engage Consumers with Social […]
February 17, 2011
February 17, 2011

Clicks and Mortar

By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]
February 16, 2011
February 16, 2011

Cutting the Cord on Point of Sale

By Doug Stephens One of the hottest topics at this year’s National Retail Federation conference was mobile point of sale.  Whether offering customers the convenience of […]
January 13, 2011
January 13, 2011

NRF 2011: The Real Show is Off Broadway

By Doug Stephens If you’ve never attended the National Retail Federation conference in New York it’s truly a unique experience.  A three day retail-a-thon, where delegates […]
January 11, 2011
January 11, 2011

Our Greatest Assets?

By Doug Stephens Blogging Live from the National Retail Federation Conference It’s day one at North America’s largest retail industry gathering, the NRF conference in New […]