Technology

May 31, 2013

The Future of Business Starts With Saying…

By Doug Stephens Perhaps the most profound lesson we can take from history is that it has a tendency to repeat itself. In particular, history shows […]
May 16, 2013

Is Showrooming Retail’s Restless Leg Syndrome

By Doug Stephens Remember those ads a few years ago describing the little-known affliction called restless leg syndrome?  Few of us had ever heard of the […]
May 10, 2013

Incremental Change In Exponential Times

By Doug Stephens   Over the last holiday shopping season, Amazon was clocking in 306 transactions per second!  Photo app Instagram achieved a market value of […]
April 23, 2013

PODCAST: Why Mobile is Vital to the Future of Retail

By Doug Stephens If the web is the gasoline fuelling a new era of retail, then mobile is the flame that is set to completely ignite […]
April 20, 2013

The Store Is Media And Media Is The Store

By Doug Stephens There’s a dramatic and strangely under-editorialized reality taking shape in retail.  One that seems to be eluding even some of the industry’s most […]
March 26, 2013

Retail’s New Industrial Revolution

By Doug Stephens Earlier this year while at the National Retail Federation Conference in New York, I listened to Walmart U.S. President Bill Simon talk at […]
February 5, 2013

The Future of The Retail Store

By Doug Stephens Retail is dead! At least, that’s how Marc Andreessen sees it.  The entrepreneur and tech investor was recently quoted saying that all physical […]
February 1, 2013

Why The Best Brands Give Customers What They Hate

By Doug Stephens Human beings are fundamentally resistant to change.  Most of us would be happy carrying on with an as-is world that is largely free […]
December 31, 2012

Our Top 10 Posts for 2012

By Doug Stephens 2012 was an absolutely remarkable year in the retail industry. We saw the meteoric rise and cataclysmic fall of companies like Groupon.  We […]