Doug Stephens

October 3, 2011

The Future of Retail: The Destination is You

By Doug Stephens Since the time of the Roman Empire, retail as a concept, has been about destinations. Whether a small specialty shop, a department store […]
September 18, 2011

The Declining Need for and Escalating Value of Human Service

By Doug Stephens Technology has been steadily reducing the number of human service interactions we require in an average day. For at least the last decade, […]
September 8, 2011

Spend Shift and the new era of consumerism

By Doug Stephens The economic recovery in North America has been anything but easy but according to best selling author, John Gerzema, the end result may not be […]