November 15, 2025
By Doug Stephens In 2015, I was invited to Bentonville, Arkansas to deliver a presentation to Walmart’s U.S. and global executive groups. The invitation came shortly […]
February 13, 2025
By Doug Stephens In December of 2024 amid the usual array of commodity items on Walmart.com, there was one conspicuous product listing that immediately caught the […]
November 13, 2024
By Doug Stephens I can still recall reading Joseph Pine and James Gilmore’s seminal 1999 book The Experience Economy. Like so many of my colleagues in […]
November 21, 2014
By Doug Stephens Amazon has begun making some very aggressive price moves in the grocery and consumer packaged goods categories, showing its clear intentions to hit […]
March 26, 2013
By Doug Stephens Earlier this year while at the National Retail Federation Conference in New York, I listened to Walmart U.S. President Bill Simon talk at […]
February 21, 2012
By Doug Stephens The concept of pop-up retail has been around for more than a decade. Vacant, a company out of Los Angeles, California is credited […]