December 30, 2016
By Doug Stephens Like individuals, retail companies tend to approach each new year by making resolutions to improve their performance. Among other things, these might […]
March 30, 2016
By Doug Stephens At an investor conference in March of this year, Macy’s CEO Terry Lundgren stated that while Amazon may be a threat in […]
January 22, 2016
By Doug Stephens It seemed that just a year or two ago the retail world was bracing for technology to turn it on its head. From […]
December 22, 2015
By Doug Stephens Suppose for a moment there’s an asteroid heading for earth. You’d likely want to know a few things. How big is it, how […]
November 11, 2015
By Doug Stephens Early this year the staff at Epicenter, a Stockholm based high-tech company, were given a choice; they could either be issued […]
October 1, 2015
By Doug Stephens When you drive your car to work are you enjoying a combustion engine propulsion experience or simply driving your car? […]
November 11, 2014
By Doug Stephens While I was in Iceland earlier this year I shared some thoughts on the future of retail and on the characteristics and competencies […]
July 24, 2014
By Doug Stephens If you’re a retailer, you may not be sleeping very well these days and that’s understandable. Tectonic shifts in demographics, economics, technology and […]
January 6, 2014
By Doug Stephens 2013 was another year of incredible change in the retail industry. From economics and demographics to media and technology, disruption came at retailers […]