Trends

February 22, 2011

Surviving the Dual Economy

By Doug Stephens From the Wall Street Journal, February 22nd, 2011:  “Wal-Mart’s fiscal fourth-quarter earnings rose 27% as the retailer capitalized on strength in its international […]
February 17, 2011

Clicks and Mortar

By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]
January 15, 2011

The Customer in Control: Mobile Self-Check Out

One of the hottest topics at the 2011 National Retail Federation Conference was that consumers are increasingly using brick and mortar stores as mere showrooms to […]
January 13, 2011

NRF 2011: The Real Show is Off Broadway

By Doug Stephens If you’ve never attended the National Retail Federation conference in New York it’s truly a unique experience.  A three day retail-a-thon, where delegates […]
January 12, 2011

What’s That Buzzing Sound?

By Doug Stephens Blogging live from the National Retail Federation conference in New York This morning I attended one of the opening super sessions of the […]
January 11, 2011

Our Greatest Assets?

By Doug Stephens Blogging Live from the National Retail Federation Conference It’s day one at North America’s largest retail industry gathering, the NRF conference in New […]
January 9, 2011

Reconstructing Retail: 2011 and Beyond

By Doug Stephens Unfortunately, the future isn’t as simple as the headlines might have us believe.  It can’t be neatly summed up in the words recession […]
January 4, 2011

2011: The Good, the Bad and the Reality

By Doug Stephens The Good If you’ve been reading business media lately, you’d be inclined to believe in Christmas miracles.  By some accounts, the positive holiday […]
December 15, 2010

Why Your Incentive Plan Might Be Killing Sales

By Doug Stephens When we talk about the future of the retail experience the conversation often turns to obvious trends in technology, media and consumer behavior […]