By Doug Stephens Is your business or industry model unnecessarily complex? If not, you’re lucky. If so, read on. I sometimes hear executives point to specific […]
By Doug Stephens I had a chance recently to speak with Lori Schafer and Bernie Brennan, authors of the book Branded! How Retailers Engage Consumers with Social […]
By Doug Stephens From the Wall Street Journal, February 22nd, 2011: “Wal-Mart’s fiscal fourth-quarter earnings rose 27% as the retailer capitalized on strength in its international […]
A billion people in the world are living without clean water – but how much are they really living? Millions contract deadly diseases from contaminated water. […]
By Doug Stephens One of the hottest topics at this year’s National Retail Federation conference was mobile point of sale. Whether offering customers the convenience of […]
By Doug Stephens I sat on a panel discussion this week that explored how social and mobile media is changing the way customer feedback is collected, […]
By Doug Stephens The world is an increasingly inclusive place and as a society, we’ve grown to expect equal and open access to just about everything. […]
One of the hottest topics at the 2011 National Retail Federation Conference was that consumers are increasingly using brick and mortar stores as mere showrooms to […]