By Doug Stephens It was announced today that former Apple Store visionary Ron Johnson was given the helm of JC Penney. Among other achievements, Johnson is […]
Many of the headlines we read would have us believe that consumers are running rampant, begging for opportunities to browse, shop and even transact retail purchases […]
We’ve all been on a first date and can relate to the awkward pauses in the conversation, the often-confusing body language and the painful uncertainty about […]
By Doug Stephens Retail is in a state of historic upheaval and nowhere is this more evident than in the department store channel. Virtually every major […]
By Doug Stephens I caught up with author, speaker and investor Guy Kawasaki to discuss his new book Enchantment: The Art of Changing Hearts, Minds and […]
By Doug Stephens Walmart CEO Mike Duke surprised analysts this week by announcing that the majority of the products the retailer sells are made in the […]
By Doug Stephens In 1999, a teenager and a relatively simple piece of technology rocked the music industry. The teen was Shawn Fanning, the technology was […]
Here’s an item that caught our eye. You know those body scanners in airports that caused so many objections from travellers over their perceived intrusiveness? Well, […]
Doug Stephens Consumers are placing far more emphasis on corporate compassion and social responsibility as key drivers in their brand choices. Yet some brands continue to […]