June 15, 2011

Why Ron Johnson’s New Job With JC Penney Has Nothing To Do With Retail

By Doug Stephens It was announced today that former Apple Store visionary Ron Johnson was given the helm of JC Penney.  Among other achievements, Johnson is […]
June 6, 2011

Mobile Reality Check

Many of the headlines we read would have us believe that consumers are running rampant, begging for opportunities to browse, shop and even transact retail purchases […]
June 2, 2011

The New Media Marketer’s First Date

We’ve all been on a first date and can relate to the awkward pauses in the conversation, the often-confusing body language and the painful uncertainty about […]
May 25, 2011

Note to Macy’s: You Are the Company You Keep

By Doug Stephens Retail is in a state of historic upheaval and nowhere is this more evident than in the department store channel.  Virtually every major […]
May 16, 2011

Guy Kawasaki on Enchantment in Retail

By Doug Stephens I caught up with author, speaker and investor Guy Kawasaki to discuss his new book Enchantment: The Art of Changing Hearts, Minds and […]
May 13, 2011

Is “America-Washing” the Next Big Thing?

By Doug Stephens Walmart CEO Mike Duke surprised analysts this week by announcing that the majority of the products the retailer sells are made in the […]
May 4, 2011

The Napster Moment

By Doug Stephens In 1999, a teenager and a relatively simple piece of technology rocked the music industry.   The teen was Shawn Fanning, the technology was […]
April 25, 2011

The Future of the Fit

Here’s an item that caught our eye. You know those body scanners in airports that caused so many objections from travellers over their perceived intrusiveness? Well, […]
April 22, 2011

Victoria’s (and the garment industry’s) Secret

Doug Stephens Consumers are placing far more emphasis on corporate compassion and social responsibility as key drivers in their brand choices.  Yet some brands continue to […]