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The Future Of Brands In A One-Touch World

Posted May 28, 2015
Posted in Blog, Branding, Loyalty, Marketing, Strategy, Technology, The Future, Trends

                            By Doug Stephens   Only a short time ago, the value that brands provided to consumers was chiefly two things – familiarity and consistency. Shoppers had …

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The Fall Of The Retail Empire

Posted April 2, 2015
Posted in Blog, Strategy, The Future, Trends

By Doug Stephens Walmart is doomed. And they’re not alone.  Macy’s, Tesco, Target and BestBuy – to name only a few – are also coming to an end, but not for the reasons one might immediately assume.  Their demise will …

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The Future of Retail Is The End Of Wholesale

Posted February 3, 2015
Posted in Blog, ecommerce, Marketing, Store Experience, Strategy, Technology, The Future, Trends, Uncategorized

By Doug Stephens Retail is facing a monumental problem that no one seems to want to talk about.  It’s that the entire economic model of revenue and profitability for retailers and the suppliers they do business with is collapsing under …

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Our Top 5 Posts of 2014

Posted December 31, 2014
Posted in Blog, Branding, Customer Service, ecommerce, Loyalty, Marketing, Mobile Marketing, Social Media, Store Experience, Strategy, Technology, The Future, Trends

By Doug Stephens 2014 was yet another remarkable year for the retail industry.  Big box players like Target and Walmart continued the frantic search for their now-elusive mojo.  A growing number of pure play online retailers like Birchbox continued their …

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The Future of Retail In The Age of Abundance

Posted December 11, 2014
Posted in Blog, Branding, Store Experience, Strategy, The Future, Trends

By Doug Stephens In an astonishingly short period of time (about two decades), the developed world has evolved from a scarcity-based retail economy to one of unimaginable abundance.  Consider that it wasn’t so long ago that consumers, lacking any other …

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