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The Future of Retail Is The End Of Wholesale

Posted February 3, 2015
Posted in Blog, ecommerce, Marketing, Store Experience, Strategy, Technology, The Future, Trends, Uncategorized

By Doug Stephens Retail is facing a monumental problem that no one seems to want to talk about.  It’s that the entire economic model of revenue and profitability for retailers and the suppliers they do business with is collapsing under …


Our Top 5 Posts of 2014

Posted December 31, 2014
Posted in Blog, Branding, Customer Service, ecommerce, Loyalty, Marketing, Mobile Marketing, Social Media, Store Experience, Strategy, Technology, The Future, Trends

By Doug Stephens 2014 was yet another remarkable year for the retail industry.  Big box players like Target and Walmart continued the frantic search for their now-elusive mojo.  A growing number of pure play online retailers like Birchbox continued their …


The Future of Retail In The Age of Abundance

Posted December 11, 2014
Posted in Blog, Branding, Store Experience, Strategy, The Future, Trends

By Doug Stephens In an astonishingly short period of time (about two decades), the developed world has evolved from a scarcity-based retail economy to one of unimaginable abundance.  Consider that it wasn’t so long ago that consumers, lacking any other …


The Robots Are Coming. And They Mean Business.

Posted November 27, 2014
Posted in Big Data, Blog, Store Experience, Strategy, Technology, The Future, Trends

  By Doug Stephens In my 2013 post, Ten Trends to Watch for in 2014, I said this would be the year we would hear much more about technologies such as artificial intelligence and robotics and their potential to replace …


Amazon Is Going To War With Walmart On Price. But Is It A Battle Either Can Afford To Win?

Posted November 21, 2014
Posted in Blog, ecommerce, Strategy, Trends

By Doug Stephens Amazon has begun making some very aggressive price moves in the grocery and consumer packaged goods categories, showing its clear intentions to hit Walmart where they live and breathe.  So, why are the stakes so high for …