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The Future of Retail In The Age of Abundance

Posted December 11, 2014
Posted in Blog, Branding, Store Experience, Strategy, The Future, Trends

By Doug Stephens In an astonishingly short period of time (about two decades), the developed world has evolved from a scarcity-based retail economy to one of unimaginable abundance.  Consider that it wasn’t so long ago that consumers, lacking any other …

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The Robots Are Coming. And They Mean Business.

Posted November 27, 2014
Posted in Big Data, Blog, Store Experience, Strategy, Technology, The Future, Trends

  By Doug Stephens In my 2013 post, Ten Trends to Watch for in 2014, I said this would be the year we would hear much more about technologies such as artificial intelligence and robotics and their potential to replace …

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Amazon Is Going To War With Walmart On Price. But Is It A Battle Either Can Afford To Win?

Posted November 21, 2014
Posted in Blog, ecommerce, Strategy, Trends

By Doug Stephens Amazon has begun making some very aggressive price moves in the grocery and consumer packaged goods categories, showing its clear intentions to hit Walmart where they live and breathe.  So, why are the stakes so high for …

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Thriving In The Golden Age Of Retail

Posted November 11, 2014
Posted in Blog, ecommerce, Marketing, Shopper Marketing, Social Media, Strategy, Technology, The Future, Trends

By Doug Stephens While I was in Iceland earlier this year I shared some thoughts on the future of retail and on the characteristics and competencies of those companies who, in my opinion, will be suited to thrive in it. …

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From Clicks to Bricks: Why Amazon Is Opening A Store

Posted October 29, 2014
Posted in Blog, ecommerce, Store Experience, Strategy, Technology, The Future, Trends

By Doug Stephens Amazon.com has announced that it will be opening it’s first brick and mortar store later this year, on New York’s iconic 34th Street. The question of course, is why? After all, isn’t Amazon the nemesis of brick …

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