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5 Coming Crises In The Retail Market

Posted July 24, 2014
Posted in Blog, Branding, Customer Service, ecommerce, Human Resources, Marketing, Mobile Marketing, Social Media, Strategy, Technology, The Future, Trends

By Doug Stephens If you’re a retailer, you may not be sleeping very well these days and that’s understandable.  Tectonic shifts in demographics, economics, technology and media all seem to be conspiring against traditional retail business models and paradigms.  Big …


If You Don’t Understand Why Apple Bought Beats That’s A Good Thing

Posted June 12, 2014
Posted in Blog, Branding, Marketing, Strategy, The Future, Trends

By Doug Stephens I read an intriguing article this morning by Denise Lee Yohn that asks the provocative question: Is the Apple Corporation we once knew dead and gone or is it embarking on some sort of a rebirth – …


The Near Future Of Ecommerce

Posted April 15, 2014
Posted in Blog, ecommerce, Marketing, Mobile Marketing, Strategy, Technology, The Future, Trends

By Doug Stephens   Last Cyber Monday, Amazon was logging sales at the dizzying rate of 426 transactions per second – a 39 percent increase over the same day a year earlier. Also in 2013, global e-commerce became a 1.2 …


The Future Of Retail: Experiences Per Square Foot

Posted March 18, 2014
Posted in Big Data, Blog, Customer Service, Marketing, Shopper Marketing, Social Media, Store Experience, Strategy, Technology, The Future

By Doug Stephens   This is a just partial list of retailers who have closed or plan to close significant numbers of stores in the near future. Radio Shack, JC Penney, Sears, Best Buy, Office Max, Staples, Abercrombie & Fitch, …


If Our Data Is Currency, Who’s The Bank?

Posted March 7, 2014
Posted in Advertising, Big Data, Blog, Marketing, Privacy, Strategy, Technology, The Future

By Doug Stephens If our data is currency, who’s the bank? It’s a question that every brand and retailer should be giving serious thought to.  Those who don’t may soon find themselves on the outside looking in at a data-centric …