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Retailing Through The Trough Of Disillusionment

Posted January 22, 2016
Posted in Blog, Marketing, Mobile Marketing, Strategy, Technology, The Future

By Doug Stephens It seemed that just a year or two ago the retail world was bracing for technology to turn it on its head. From augmented and virtual reality to 3D printing and beacons, the industry seemed set for …

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Our Top 5 Posts of 2014

Posted December 31, 2014
Posted in Blog, Branding, Customer Service, ecommerce, Loyalty, Marketing, Mobile Marketing, Social Media, Store Experience, Strategy, Technology, The Future, Trends

By Doug Stephens 2014 was yet another remarkable year for the retail industry.  Big box players like Target and Walmart continued the frantic search for their now-elusive mojo.  A growing number of pure play online retailers like Birchbox continued their …

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5 Coming Crises In The Retail Market

Posted July 24, 2014
Posted in Blog, Branding, Customer Service, ecommerce, Human Resources, Marketing, Mobile Marketing, Social Media, Strategy, Technology, The Future, Trends

By Doug Stephens If you’re a retailer, you may not be sleeping very well these days and that’s understandable.  Tectonic shifts in demographics, economics, technology and media all seem to be conspiring against traditional retail business models and paradigms.  Big …

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The Near Future Of Ecommerce

Posted April 15, 2014
Posted in Blog, ecommerce, Marketing, Mobile Marketing, Strategy, Technology, The Future, Trends

By Doug Stephens   Last Cyber Monday, Amazon was logging sales at the dizzying rate of 426 transactions per second – a 39 percent increase over the same day a year earlier. Also in 2013, global e-commerce became a 1.2 …

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Ten Trends To Watch For In 2014

Posted January 6, 2014
Posted in Blog, Mobile Marketing, Shopper Marketing, Social Media, Store Experience, Strategy, The Future, Trends

By Doug Stephens 2013 was another year of incredible change in the retail industry.  From economics and demographics to media and technology, disruption came at retailers from all directions. The best brands not only responded to the barrage but also …

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