December 2014

Our Top 5 Posts of 2014

BlogBrandingCustomer ServiceecommerceLoyaltyMarketingMobile MarketingSocial MediaStore ExperienceStrategyTechnologyThe FutureTrendsUncategorized

By Doug Stephens 2014 was yet another remarkable year for the retail industry.  Big box players like Target and Walmart continued the frantic search for their now-elusive mojo.  A growing number of pure play online retailers like Birchbox continued their materialization in the physical world, opening permanent brick and mortar locations.  Amazon captured our imaginations …

The Future of Retail In The Age of Abundance

BlogBrandingStore ExperienceStrategyThe FutureTrendsUncategorized

By Doug Stephens In an astonishingly short period of time (about two decades), the developed world has evolved from a scarcity-based retail economy to one of unimaginable abundance.  Consider that it wasn’t so long ago that consumers, lacking any other means of access, depended entirely on retailers for information on, and access to, new brands …

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