August 2011
August 16, 2011
Review any retail sales training program written in the past 50 years and you’ll likely encounter multiple references to the word “rapport”. Rapport, or the relationship […]
August 6, 2011
By Doug Stephens It’s been almost a year ago that I spoke with Maarten Lens-Fitzgerald, one of the co-founders of Layar and a pioneer in the […]