February 2011

February 22, 2011

Surviving the Dual Economy

By Doug Stephens From the Wall Street Journal, February 22nd, 2011:  “Wal-Mart’s fiscal fourth-quarter earnings rose 27% as the retailer capitalized on strength in its international […]
February 18, 2011

Retail Prophet Supports Charity:Water

A billion people in the world are living without clean water – but how much are they really living? Millions contract deadly diseases from contaminated water. […]
February 17, 2011

Clicks and Mortar

By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]
February 16, 2011

Cutting the Cord on Point of Sale

By Doug Stephens One of the hottest topics at this year’s National Retail Federation conference was mobile point of sale.  Whether offering customers the convenience of […]
February 5, 2011

Death of the Focus Group: Research Meets Mobility

By Doug Stephens I sat on a panel discussion this week that explored how social and mobile media is changing the way customer feedback is collected, […]