February 2010

February 17, 2010

The Customer is Wired…Are You?

By Doug Stephens  Last week, Target announced that their customers can now upload gift card balances to their mobile device, which can then be scanned and redeemed in-store. This […]
February 17, 2010

The Future Hates Mediocrity

By Doug Stephens I was reminded recently of a really good book I read several years ago called Going Shopping by Ann Satterthwaite, a city planner […]